Cart, checkout & orders

Whatever a customer picks and types travels with the product all the way through, so the cart reads clearly, the order has everything your team needs, and nothing is lost between the product page and the warehouse.

In the cart

An optioned product adds as one line, with the customer’s choices listed under it, “Navy / 4XL”, “Name to print: SAM”, “Finish: Embroidered”. Any personalisation sits nested under the product it belongs to, rather than floating loose, so a busy cart stays readable. The line price already includes the choices and fields.

Each optioned line also carries an Edit options link that reopens the product with every choice filled in, so a wrong size or a misspelt name is corrected in place rather than removed and redone. See edit options from the cart.

On the order

The same choices are stored on the order and shown on the order screen in the admin, on the customer’s confirmation email, and on their account order view. A file the customer uploaded is attached to the order so whoever fulfils it has the artwork to hand.

The warehouse pick list

Every order carries a plain pick list of what was chosen, so the person packing or printing reads exactly what to make: the colour, the size, the name to print, the print area, without hunting through option metadata. A quantity grid order lists each colour and size as its own line, so a team order is picked one row at a time.

Personal data

Values a customer types and files they upload are covered by WooCommerce’s personal-data export and erase tools, so a data request or an erasure includes what AddOnBoss stored, the same as the rest of the order.

Prices are frozen at add time

The names and prices on a cart line are the ones that applied when the product was added. Editing an option set later updates future picks, not a line already in someone's cart or an order already placed.